Hi @kjqlewlvhgiwe,    I've since checked the status of the equipment and it appears that it has been delivered.    Should this not be the case, may I suggest to contact Startrack directly on 13 23 45 or as advised, if the receiver is not available, the package will be dropped off to the nearest Post Office.    The router is auto-configure so all you need to do is to plug it in to the UNID-1 port of the NBN box.    Please check these articles for the NBN FTTP set up guide:  NBN Fibre To The Premise (NBN FTTP) Setup Guide Setting Up Your TPG Internet Connection   Please don't hesitate to let me know should you have queries or requires further assistance.      Regards, Ahra_G ... View more