TPG Community

BasilDV · ‎03-08-2023

Hi @drbob We'd like to see on what we can arrange to keep you as a customer. Please send us a private message with your account details for checking. BasilDV

Shane · ‎14-07-2023

Hi @jphilbey , ID verification is mandated for security purposes. If you failed to verify the account we suggest to reply to the email of our privacy team and explain the situation. I have responded to your initial message via PM. I will be closing this thread to avoid redundancy and confusion. Regards, Should forewarn people we need to do thhis. Not happy and it's not working won't upload. If this fails can I retry the stupid link? TPG better backdate my 30 days notice, I'm getting more and more frustrated......

Shane · ‎13-07-2023

I will close this thread to avoid confusion. Kindly check your community inbox. Regards,

dsomer · ‎12-09-2022

Please tell me in simple terms how to do what you suggest. I am really ok with handilng my computer having been an internet user since 1994 however I am also approaching 70 years of age and that answer does not tell me what to ACTUALLY do. many thinks in advance

BasilDV · ‎28-06-2021

Hi @jphilbey We apologise for the inconvenience. There was a common issue that affected our mail server. It is now resolved and servier(s) should be back to normal. Let us know if you need further assistance. BasilDV

Shane · ‎05-12-2020

Hi @jphilbey, We're glad to know that :) in case you'll have queries in the future do not hesitate to create a new thread here in our community. Cheers! Hi Shane Can send emails again, hope this stays this time. Thanks J

TPG Community

About jphilbey

Re: How to leave TPG after 23 years?

Re: ID verification will not work I told you I lost my new one and this one is 23 years old

Re: Hi Shane here's my ref number PM errored out so trying this way......

Re: An error occurred while sending mail. The mail server responded: 535 5.7.8 [TPG-A02] Authenti...

Re: Post Office and Thunderbird not working today

Re: 535 5.7.8 [TPG-A02] Cant send email. Says user is banned from using SMTP AUTH due to previous ab