Thanks for your reply ! I am really thankful to your staff Roslyn and Mike whom I spoke with today. They helped in reactivating the service and stayed with on the phone till the time service is activated. They both had gone out of the way to help. I really appreciate their effort. ... View more

Thanks for the reply. I must mention this that people who handle the technical support calls lack empathy and manners. Pls listen to the calls I made last night. Surprisingly your escalation desk operator had no respect. Coming to the issue I am facing, help me understand if I have not requested for disconnection how can you stop the service. And how can you guarantee this will not happen again? I can assure you we have not called any other service provider and that includes my family. I would like to know which service provider has taken over the service without my consent. I want to report it to Ombudsman. ... View more