I have changed my name, how can I update my account details? ... View more

I updated my payment method so would like to delete old method. I called 131 423 and press number 2 but not recognised ... View more

Hi, I have $15 pre-paid mobile plan with TPG and I have not used so much data but I cannot use mobile network now. I checked my iphone settings - mobile and "Current pereod" records 220 GB. And at the bottom, "current period" is 1 Day, 1Hour.... How can I check what happend? Also is there any way I can use mobiole network, like buy some data, and will I be charged? ... View more

I don’t have internet connection since this morning. NBN modem looks ok, all 4 lights are ON. The power, 2.4G, 5G and WAN lights are ON on TPG modem. I tried power off and all cables but still not working. ... View more

My Internet connection is not stable since last week. Either morning or night, connection keeps dropping out. I needed to re-join 8 times to my online meeting in 2 hours. Sometimes DSL light turned off, sometimes flashing. I tried unplugging many times. ... View more

We didn’t have NBN when we moved in here so we choose TPG ADSL with No-lock-in contract. NBN finally came here so I am considering to move to NBN. Do I have to pay any set-up fee? ... View more

Hi We have lost internet connection since last Saturday. DSL light on the modem is flashing. I tried to turn off the modem for hours but not worked. I am studying online so need help!!! ... View more