Hi @Jatinder143   Welcome to TPG Community!   We were able to locate your account using your community details and have tested the line.   We did not detect any fault within the NBN network, but can confirm that the service has been dropping.   We'll arrange a call from our Tech team to look into it and test further the service.   Please send me a PM with your preferred time and best number to be contacted.   How to send a PM? Click here.   Regards, BasilDV ... View more