Hi @samsam88 ,
Welcome to the community!
The SMS was an automated message from the system when we received your Plan Upgrada via online. We're able to locate your account using your community details and we've seen that you have been in contact with our Account Specialists Team to arrange a call from our Provisioning Team for tomorrow to discuss the cancellation of the request. Make sure to keep your mobile phone for the incoming call, expect a ring between 10-12NN AEDST,
Let us know should you require further assistance.
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