Hi @sapajay65,    Welcome to TPG Community!    We regret to learn that you need to discontinue the service. Based on the account located using the information you have provided, you were able to speak and has been assisted by one of our Account Specialists.    An email has been sent to your email address. Please ensure to fill it in and send it as a direct reply. The account will remain active until we receive the written notice or the form regarding the cancellation.    Should you have further queries or requires assistance, please don't hesitate to let us know.      Note: We have edited your post for your privacy and security.      Regards, Ahra_G ... View more