Six months ago I moved from a city location to a small outback town. Initially the service provided by TPG was about the same, but it has since deteriorated to being at best a nuisance; and, if present trends continue, unusable. I posted an earlier thread requesting advice: https://community.tpg.com.au/t5/SIM-Only-Plans/Frequent-service-dropouts/m-p/39897#M2394 ... but received only an overseas phone call from a polite Filipino lass saying that she was "sorry". This does not resolve my service issues. I am now seeking advice as to how to close my TPG account AMICABLY. I'm grateful for the service I enjoyed in the city, but cannot use it here. It seems that TPG has an "automatic suckhole" into my bank account, and I want to close it. I DO NOT WANT TPG SUCKING MONEY OUT OF MY ACCOUNT AFTER 21 NOVEMBER 2019. How do I ensure this?
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I moved to Broken Hill six months ago at which time my TPG account operated as well as previously. However, during the last couple of months I've experienced increasing dropouts: the connection indicator often blinks frequently, and some websites automatically log me out. This could be due to Vodfone's network, or to TPG's arrangements with them. Either way, it's now become a nuisance sufficient to start me wondering whether I'd be better off with a different Provider. Have similar complaints been made by others?
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