Hi @52midnight    We regret to hear that you consider discontinuing your service with us.   We checked the account and it appears that your Mobile service is affected by a planned network maintenance to improve the service in the area and the ETR is on the 20th of November, 2019.   If you are decided, will arrange a call from our Accounts team to discuss this further for you.   They'll be in touch with you between 5PM - 6PM today.   Regards, BasilDV ... View more

Hi @52midnight   It appears that our Mobile Support Team has already reached out to you today. If you have further queries or concerns, do let us know via this thread.     ... View more