I'm no longer with TPG after 20 years as a Internet customer, I still have my Tp-link VX220-G2v Modem that is locked to TPG VoIP settings.  Is there a way to load original TP-Link firmware to make it fully configurable so I can add my VoIP setting for my new ISP. Or is there a way to bypass TPG Voip configurable lock? Thanks in advance for any information. ... View more

My old TPG supplied modem was as a TP-Link AC1600 (Archer VR1600v Ver2)   Since I have replaced my old modem in April, 2023 (it was constantly restarting), with a new TPG supplied moden being a TP-Link AX1500 (VX220 G2 Ver 2). I have noticed two issues that I never had with my last two, older model modems.   1/ the USB plug in the modem allows either a 4G mobile back up device, or a USB hard drive for shared media files. With the new AX1500 my USB extension cord of 1.8 meters long can no longer be used between my AX1500 and my USB drive. (it work for years on old modem) so im guessing the USB port does not supply enough power.   Question 1/ Would it be safe to plug a powered USB hub in USB extension cable? to allow my USB external drive to  work. USB drive does work if pluged directy into AX1500 with sort USB cable.   1/ So now I'm using the short USB cable to connect AX1500 to my media USB drive, but its now very flaky and connection to my TV (connected with Etherne tCat5e) drops out very often. I have to log on to moden and re-enable share USB media drive. Where it worked perfectly for  many years on my old modem.   Question2 / do you have any suggestionto fix the drop outs of the media usb network drive?   TP-Link Model AX1500  Hardware Version:VX220-G2v v2.0 00000000   Firmware Version:2.0.0 0.9 v603c.0 Build 220517 Rel.49186n  Regards Peter ... View more

To whom it may concern We have two mobile phones with TPG on the Vodafone network. My partner cant log in to retrive her voice mail messages How do we reset the password for voicemail please Peter   ... View more

I have noticed there is a new CSRMODE when you switch over to the new sim only mobile phone plans, and when you swich over , your old mobile phone account information is removed and placed in this new CSRMODE area.   Q1/ what is CSRMODE?   Q2/ can we still use the old TPG App to log our data use or do we have to go to the new app?   New Dashboard CSRMODE Link to new dashboard   ... View more

Hi I have TPG NBN, using Archer VR1600v v2 moden. I am very happy with the Data speed and the VoIP line quality. I am using a old Telstra Call Guardian 301 phone on VoIP port 1 for my incoming call and outgoing calls. That phone lets you set blocking times of people not in my VIP list that stored in the phone.   If TPG ever update the Firmware for the Archer Modem. I would love the ability to have VoIP port 2 configurable to allow port 2 to make outbound calls only. But allow incoming calls only on Port 1, that are screened but my Call Guardian phone. Cheers ... View more