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About timbroke19

since ‎27-11-2019
‎14-12-2020
timbroke19
Level 2

Re: Phone line not working but internet connected

by Moderator Moderator in ADSL2+ Installation
‎14-12-2020 06:31 PM
‎14-12-2020 06:31 PM
Thanks for confirming, @timbroke19.    I'll raise your issue to our Engineering team for further investigation.    Please ensure to leave your handset on the UNIV-1 port on the NBN box for remote testing purposes.    Updates will be provided via phone call or SMS.      Regards, Ahra_G ... View more

Re: Mobile data not working again...

by Moderator Moderator in SIM Only Plans
‎27-11-2019 08:34 PM
‎27-11-2019 08:34 PM
Hi @timbroke19 ,   Welcome to TPG Community!   We're sorry to read that you are having an issue with your mobile data connection. We are unable to find your account using your community details. Kindly PM to us your TPG customer ID or mobile number, so we can further assist.   To know how to send a private message, please click here.   Thank you! ... View more
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