thank you. ... View more

thanks for your post TPG advised on the phone (absurd it does not say so in their confirmation email) to set VLAN to 100.   please explain why you say set it to 2.   thank yous. @JongRwrote: You need to set a VLAN ID of 2 in your Cisco RV320 router.   Please refer to the following previous discussions posted in the Community:   Alternate router to use on HFC   Replace Huawei router with ASUS ac87u Plug straight into NTD of HFC NBN     ... View more

hello, and thank you ALL for your input. here is what we did and learned. the cisco RV320 AND the cisco RV134W are NOT compatible with the TPG supplied (TPG HFC) NTD that has a customer-side RJ45 8wire cat5 socket pumping VDSL NOT ethernet. On the other hand, a DLINK DSL-G225 connects sucessfully. for this particular site, we will get TPG to supply their own pre-configured AR169F CPE./ ROUTER. we do NOT want to waste any more time, we need TPG BizPhone to work, and we suspect any replacement modem/router we might choose can easily give us problems. IF we can work out our IPSEC VPN somehow behind TPG's AR169F CPE well be OK. IF not, we'll wait for the TPG contract to run out and we'll go 4wire ethernet on all the other sites. once again, than you all for your input ... View more

Hello, BasilDV. thanks for replying. i can send our service ID privately.   i cannot post pics of the physicals it is interstate. but i can give details as follows: when ordering the service, labelled by TPG: Access Method NBN Access Speed 50Mbps/20Mbps we chose to use our own router because  we wanted to use CISCO RV320 across all 4 offices + 3 remote home offices we assumed the NTDs would give us Ethernet, in this particular VIC site we got TPG hybrid coax, a TPG NTD with a single port #1 and ethernet cable to connect our router. the CISCO RV320 router has always said its WAN is connected (to the NTD) with packets reported but dns ping and tracert all fail to the TPG gateway or anything beyond, we seek assistance in making it work if it can. i can post the config files. a TPG tech with a HUAWEI AR169F successfully connected to the internet in a troubleshoot visit. i have been loosely told the CISCO RV320 needs to be NBN VDSL compatible, which i thought the NTD would do and give us ethernet on its one inside port. I will be doing 6 more of these, so i need to get it right, your help would be greatly appreciated.   ... View more