Hey Will Thank you for your reply. The voip service on the HFC line is very poor, outgoing or incoming. I have a cordless directly connected to the modem. Everything is the same when i had ADSL 2 with TPG. Same equipment. When i had 3 kids on you tube with ADSL 2 Voip, i would have the same problem. But with HFC NBN, the line is always poor, we have made a decision to cancel the line. No point in paying for something that doesn't work well. The speeds we obtain on the HFC NBN are brillant, but the voip service is not fit for purpose. Thankfully we don't need a home phone. Thank you again ... View more