TPG Community

adslc0ox · ‎27-12-2019

Hi, I recently got shipped a new tplink vr1600. The internet works fine but the phone is always busy for incoming calls and can't make outgoing calls. I've tried factory resetting it and waiting a while but still no luck. Using the old Huawei hg659 works fine for internet and phone so it doesn't seem to be a problem with my setup, however I'd like to use the tplink vr1600 for the better modem features. Can you guys kindly help me? Thanks for your time!

adslc0ox · ‎16-12-2019

Thanks! It works :)

adslc0ox · ‎15-12-2019

Hello, I have the exact same problem as https://community.tpg.com.au/t5/Modems-and-Devices/Huawei-HG659-settings/td-p/22537 The 5ghz channel only has "Auto" for the dropdown, and it is choosing a channel that isn't supported by my devices. I would like the option to choose the 5ghz channel manually, and in the thread I referenced above it seems possible with a firmware update. My modem information is: Product type: HG659 Device ID: 00E0FC-J3N8W16A21008002 Hardware version: VER.B Software version: V100R001C216B111 If it isn't possible to allow choosing the 5ghz channel manually with a firmware update, is it possible to change router to one that can that also works with the TPG Voip? Thanks so much for your time and help!

TPG Community

About adslc0ox

Phone line busy with new modem

Re: Huawei HG659 can't choose 5ghz channel manually/Firmware update

Huawei HG659 can't choose 5ghz channel manually/Firmware update