Hi @chrispickup   Welcome to the Community!   We're not able to find any network-related issues that would cause the dropouts. We have detected though that your modem has been losing connection. We have refreshed your connection on our end to see if that will do the trick. If the dropouts are still persistent, please perform a reset (using the reset button) on the modem.   Let us know how it goes.   Regards, Will ... View more