Thank you for the update @tngralph   We are glad that the service was fixed by the said NBN technician.   If you need further assistance, please let us know.   BasilDV ... View more

Hi @tngralph ,   Welcome to TPG Community!   We were able to pull up your account using your community details and we're sorry for the error that you encountered on our website.   Kindly confirm your preferred date of installation and we'll get it done for you. Please note that we cannot reschedule an appointment on an earlier date.   Best regards, Angeli ... View more