Hi @Webster5584,    Welcome to the Community!    We're glad to know that you are going to be connected with the NBN HFC service!    Here's a Community article about the type(s) of equipment needed for this type of service: NBN HFC Modem Guide/Set up guide   This link will also help you in checking the status of your installation: Check Installation Progress   Feel free to let us know should you have further queries or requires assistance.    Cheers!  ... View more