Sometime between 12:30am and 6am my internet link went down. No light showing on the router to indicate a line and router is indicating no network present. Bundled home phone is still working just fine. I have checked and replaced all of the cables and my splitter with a branc new one. Messaged though facebook at 7:45am, was asked a question at 12:30pm! Since then no replies. Logged an email request with helpdesk at 8:45am. No response at all. TPG, your service and customer service over the last 3 weeks has been abysmal. Do you really expect people to move to your NBN offering if this is what we can expect? Very, very poor effort.
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