Hi my payment is processed. when is the technician coming ? and modem hasn't shipped yet. it's very urgent because merchant facility connect. please email me xxxxxx@xxxxx.com   **We edited the post to remove your email address for security purposes. ... View more

Hi I moved in last Monday andNBN technitain went to my place last Wednesday then I connected My modem but It's not working so, I called to tpg and a adviser wanted me to send my drive license, a photo of the NBN Box Serial number that starts with ALCLF then also a picture or copy of proof of lease or proof of occupancy document that states your new address so, I sent everything by email. I waited your message and I've got a email from tpg this morning that my fault ticket has now closed. but the problem isn't solved yet . what should I do? And actually I gave you wrong address so I told a adviser that I needed to change my new address but my address isn't changed as well. I tried to change so many times.but my internet is not working so what should i do ? we has been taking the same every time. how can you solve this problem? please send me a technitain as soon as possible. please don't let me wait any more. thanks I ... View more