With respect, your post contradicts itself. On one hand you state I can't select an install date, but then direct me to the email to reschedule. You have not really answered my question and find your response a bit condescending. Perhaps you should read my post again! I DID go back to the email @BasilDV wrote: Hi @Mikemack1   Welcome to TPG Community!   We are unable to choose an installation date as it will be given automatically by NBN Co. after assessing the location to make sure that a right technician will be sent.   In the email notification that we've sent, there's an instruction on how to reschedule or request for a later date of installation of your service.   Please check the email again to move your installation date.   BasilDV as you can see from my attached photo. BUT as you can see I can't reschedule later than the 27 February and if you read my post you will see that I don't take possession of the property until 4 March. So I will be interested in your response. ... View more