Hi I just got an email saying there is no more port availabilty in my building? I have already paid the money for the router and waited 10 days for connection.. I need this connection urgently to be able to work as my cell phone bill is skyrocketing due to the data usage!    The email said there is no expected date to fix it which is insane...   This is a horrible way to treat new customers by charging them for a service up front and then saying you don't even know when it will be connected.   The address is 568 Collins ST MELBOURNE VIC 3000 - Could I get a better estimation than "we don't know" or my money back and compensation for misleading pre-purchase advertising that said it was available.      ... View more