TPG Community

Phatmix · ‎16-04-2020

Hi There So I spoke got TPG last week and put a hold on my direct debit because I didn't have enough money. However they have still debited my account with no money and now they want to charge me $10 late payment fee. Can't get through because of all this covid 19 stuff so would like to speak to a real person so they can waive the fee. Will pay tomorrow! Am still waiting. Regards

Ahra_G · ‎16-02-2020

Hi @Phatmix, Welcome to Community! I was able to pull up accounts and I cannot confidently verify the details. In order to provide you with an accurate response, kindly send your mobile number or Customer ID via private message. For your reference: How do I private message (PM) in the community Thank you!

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About Phatmix

Direct debit fee

Re: Data limit