Welcome to TPG Community!
We were able to locate your account using your community details and tested the line, but wasn't able to detect any fault within the copper network.
We noticed the dropouts before, but it appears to be much stable as of the moment and the modem is getting a good sync speed with 9.9 Mbps Downstream and 1.02 Mbps Upstream.
Keep observing your connection and let us know if the issue persists.
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