Hi @ruel1005 ,   We are saddened to know that you will cancel your TPG account.   In order to process the request, our Accounts team needs to speak to the account holder to discuss the process for security purposes.   Please send me a PM with your preferred time and best number to be contacted.   Regards, BasilDV ... View more

Hi @ruel1005,   Welcome to the community!   I would love to help and raise this to the relevant team and request for assistance.   Kindly, PM me your account details (Username/Customer ID or Contact number associated with the account) also, include your best contact number and preferred time for a call.     Cheers! ... View more