TPG Community

Anonymous · ‎12-06-2022

Hi @lindataylor63, There are many factors that can affect your service and we're here to look into it. We'll conduct some tests to determine as to what is causing the drop outs. Flick us a message with your TPG customer ID/username and we'll take care of it. How do I private message (PM) in the community

luisc · ‎14-05-2020

Hi lindataylor63, The channels that you are mention are on 2.4GHz (best channels 1,6,11). If you see more than 3 wifi networks with full bars (signal) you definitely have an EFM interference. You may need to use the 5GHz (TPG device is capable of it), or a repeater in the worst area of the premises. https://community.tpg.com.au/t5/Featured-Articles/Easy-Steps-to-Improve-Wi-Fi-Connection-In-Your-Home/ba-p/815 Please advice if any assistance is required

TPG Community

About lindataylor63

Re: Internet dropouts

Re: Dropouts