Hi, I've had my internet connection with TPG for many years at several addresses and this is the first time I'm seeing this. Browsing works, ping works, everything appears to be fine, yet I can't connection to my wireguard VPN and to some addresses SSH connection hangs after the authentication. Example for the ssh connection: debug1: Authentication succeeded (publickey). Authenticated to xx.xx.xx.xx ([xx.xx.xx.xx]:22). debug1: channel 0: new [client-session] debug2: channel 0: send open debug1: Requesting no-more-sessions@openssh.com debug1: Entering interactive session. debug1: pledge: network debug1: client_input_global_request: rtype hostkeys-00@openssh.com want_reply 0 debug1: Remote: cert: key options: agent-forwarding port-forwarding pty user-rc x11-forwarding debug1: Remote: principals: key options: agent-forwarding port-forwarding pty user-rc x11-forwarding debug1: Remote: cert: key options: agent-forwarding port-forwarding pty user-rc x11-forwarding debug1: Remote: principals: key options: agent-forwarding port-forwarding pty user-rc x11-forwarding debug2: channel_input_open_confirmation: channel 0: callback start debug2: fd 3 setting TCP_NODELAY debug2: client_session2_setup: id 0 debug2: channel 0: request pty-req confirm 1 debug1: Sending environment. debug1: Sending env LANG = en_AU.UTF-8 debug2: channel 0: request env confirm 0 debug2: channel 0: request shell confirm 1 debug2: channel_input_open_confirmation: channel 0: callback done debug2: channel 0: open confirm rwindow 0 rmax 32768 At this point the ssh client tries to send packets through the ssh tunnel, but I don't see any traffic at the xx.xx.xx.xx server end. For wireguard looks like this: the client tries to the server, but the server doesn't see any packets from my end. *However* and this is important information: if, instead of trying the wireguard client, I try a netcat session like this: nc -vv -u xx.xx.xx.xx xxxxx where xxxxx is the wireguard port, I can see packets on the server end coming from my public IP, which are obviously ignored by wireguard. So the IP part seems to work, but perhaps some traffic inspection is set up somewhere that prevents my ssh and wireguard sessions to work(?) I've never had this problem before, everything used to work, including on my previous NBN HFC connection. The modem is a "TP-Link Hardware Version:VX420-G2v v1.0 00000000 " and I'm on an "NBN Business XL Bundle Fast with static IP" and I need everything to work, my ability to do my job relies on an unfiltered internet connection. Thanks, Adrian ... View more

Hi,   Very patient longstanding TPG customer here for home, mobile and broadband. Unfortunately we may have to change the carrier, Vodafone is just not good enough for us. Never was and probably will never be. Whenever we go out and about the first question that comes to mind is: will we be able to use our mobile phones? The last straw was last month, when we weren't able to use data in Sylvan (Dandenongs) and throughout Daylesford. In Daylesford we had several spots where we didn't even have GSM coverage and this is very poor service in 2019. And here comes the question: do we have the option to contact TPG and kindly ask to be moved over to Optus? If you can't do this we'll have to leave. Thanks. ... View more

Morning, just emailed helpdesk & customer_service about it to be greeted by the autoresponder, which is fine as long as someone will actually look into it. Were there any expected works in the area done yesterday? Frustrating when you pay for a service that's not there. ... View more