I've got a persistent connection issue that I'm trying to sort out. It's not being helped that I can't get through to customer support. I sent an email two days ago, posted in the relevant forum here and have tried the online chat. I was just disconnected by mod Jaison. This is very frustrating. ... View more

I was connected yesterday and had a few drops last night and this morning. It was stable when I went to work and was still connected when I got home. Then it started dropping again. I tried disconnecting everything but it just works for 10 minutes then stops and never reconnects. All the lights are on. Some of the posts here indicate a teething issue with the connection or some sort of line fault. Can you help please? ... View more