Hi @sabre00    Our service is currently running under the IPv4 as IPv6 is still not available for residential services.   Regards,   Hi Everyone   How do I find if I have IPv6 or not? If I do how do I activate it and if not how can I access it?   Thanks!     ... View more

Hi @sabre00   We hope that you and your family are safe. In light of the COVID19 situation, we are fully committed in taking heightened precautionary measures to ensure the safety of our staffs. TPG’s telephone support team members are now transitioning to work from home set-up to lessen the exposure and chance of contracting the virus. We appreciate your patience as you may experience longer wait times.   In your case, your NBN order has been lodged and further updates with the installation will be given via Email notification.   BasilDV ... View more