Hi @MrCyberdude,    We have likewise replied to your PM. Thanks!  ... View more

Hi @griggers , please be advised that your Huawei HG659 Modem has the latest firmware. Let us know should you need further assistance. Cheers! ... View more

Hi @griggers,   Hope you're doing well.   Just doing a follow-up regarding the connectivity issue that you have raised last Wednesday. We've managed to check your account records and it shows here that your connection drop outs issue has been escalated to our Engineering team due to a possible network issue.   Please allow our Engineering team some time to investigate your matter. The Engineer handling your case will contact you as soon as we get a pertinent update. We understand what your service means to you and we apologise for the inconvenience.   Kind regards, Mc ... View more