Like everyone is saying, the online chat customer service is useless!!  I have spent over 6 hours yesterday trying to get onto someone, everytime I get a hold of someone (after waiting for 1-2hours), they say they will direct me to the moving specialist and no one gets back to me even after waiting for over 3 hours for them to reply back to me.  I have moved over 2 weeks ago, am still paying for NBN at my old house that I don't live anymore - what a waste of money.  I can't even get a hold of anyone to cancel my TPG account so have no choice but to continue to pay for a service I am not using corrently.  Need internet connected at my new place ASAP for my work. Any suggestions??  Thank you for your support in advance if anyone can help me!  ... View more