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kaijiun · ‎05-09-2021

Hi David, I had emails and calls about this new promotional offer, so I thought I can take it if there are savings in it. Turned out to have problem like this. I will most likely revert back to fixed line when my IT department can confirm this issue, before the trial ends. The IP number are the same regardless i connect VPN or not I just tried a website that can only be browse via VPN, and couldn't connect it when the RDC terminates. So definitely is a VPN problem.

kaijiun · ‎02-09-2021

Hi, I just received the home wireless broadband and tried to use remote desktop connection (with VPN) to work from home. It dropped out after 5 minutes, and sometimes takes a long while to reconnect. There is no such issue when i switched back the fixed line broadband. When the remote desktop connection drops, i still can browse the internet. Did the speed test : http://tpg.speedtestcustom.com/result/28bb6db0-0bb9-11ec-a811-6b01e092bacd I have attached a screenshot where it fails to reconnect. Please let me know which steps to take to make it work.

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Re: Remote desktop connection drop in 5min when using home wireless broadband

Remote desktop connection drop in 5min when using home wireless broadband