Welcome to the community!
Thank you for your feedback, the account cancellation procedure is not posted publicly as there are information that needs to be discussed by our Account Specialists with the account holder. This is also, for the security and privacy of the Account.
If you are considering to cancel your account please send us your account details (Username/Customer ID together with your best contact number and preferred time).
In case you need a reference:
How do I private message (PM) in the community
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