Hi, I purchased my ADSL2+ plan on the 3/3/20. In the email, it says once the infrastructure has been checked, I will receive an email notifying me of my installation date. However, it’s been 20 business days now and I haven’t heard anything from anyone notifying me of any updates... every time I check the installation status, it says it’s still processing. Please help me with this. I’m needing a working internet connection as I now need to work and study from home. Thank you.
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