Hi BasilDV - do you work with TPG - if so our a/c is #5321562 - we have been told via 'chat' we are both on NBN and not on NBN - which is it?  If we are on NBN we want to upgrade to the $89.99 plan.  If we are not on NBN we need to be connected to NBN - we have connected the modem TPG sent us - but was there another step? We really appreciate any help you can offer. If you are not with TPG - can a TPG staff member contact us on the email on the #5321562 account.   Thank you Brad   ... View more

What is the current timeline of getting NBN?  We have connected the modum sent last year from TPG.   Thank you ... View more