I transferred from ADSL to NBN recently.
I received NBN equiepment which did not work and I had to wait a technician. Two guys came, modified something on the street in the telephone wires and eventially I got the internet.
However in the evening the same day my internet gone and I still cannot connect.
I assume that TPG guys changed something remotely in their configuration trying to assign static IP for me - I have TPG business account/plan.
I contacted TPG by email and next day I received instructions to check power and line cable, etc., what was not to useful at all.
So I replied with more details and attached screenshots.
Day after they answered that my problem transfered to tech support and ticket is #xxxx188
One more day passed - nothing happened.
I don't have the internet for the fourth day in a row.
How much time should I wait?
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