I have attempted to contact Support via chat, submitting a question & Helpdesk emails to advise I am unable to make any outbound calls nor receive any inbound calls on SN 0287731312.  Activation occurred on the 2 April.  There is a back to base security facility on this landline so I am quite anxious to have the line enabled.  I have an active case 6769151, I received acknowledgement today after receiving no response previously. Please advise! ... View more

Not receiving any inbound nor outbound calls on voip landline. Have tried recycling power & rebooting modem.  NBN service ok. I have logged into to modem via TP Link & error message 'Telephone service unavailable. Please check your account settings or register a new number' registered.  My new service number was created on Thurs 2nd April 2020.  SN= 02 87731312   NB plugged into Phone1 & have dial tone.     ... View more