Welcome to TPG Community @Noel06.    Shoot us a PM with your account details so we can check on the status of your service.   How do I private message (PM) in the community https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45   Regards,  Daisy_Dhen ... View more

Hi @roscoug   We'd like to arrange a call from our Tech team to check on this further and see if we can make this modem/router work. Please send me a PM with your preferred time and best number to be contacted.   BasilDV ... View more