My internet is constantly dropping in and out, over 10 times a day, I work from home and study and I haven’t been able to do either as I rely on my internet, my bill is paid and I upgraded recently to avoid this but it’s still happening. I’m very over this it’s becoming a little bit of a joke to be paying for something that cannot be used, a movie can’t even be watched without it cutting out throughout.
... View more
My name is Gemma Wilson. I am so appalled by the lack of support we can receive by you. I have emailed over a week ago and heard NOTHING back. I have not had my interest working for over 10 days now and I’m very OVER IT! I was already mad but I still reluctantly paid my internet bill hoping it would help, we’ll it didn’t! I am sick of it! I have a son and we cannot reach his schooling online OR just simply use our tv or stream ANYTHING! I do not pay for unlimited internet to have NO CONNECTION! I am so beyond mad and this needs fixing ASAP! I expect to be able to have some form of compensation because I have now paid for an internet service that isn’t even working, and haven’t been able to contact ANYONE in the last week! I have sent 3 emails, I have attempted to call every day the past week and got nowhere and every time I try to get support online it tells me no one is available! I am very very mad!
... View more