No one contacted me, however, I managed to get a telephone number to contact TPG and have managed to speak to 2 agents to organise this relocation. I have sent an email to DD Acounts because TPG has now charged me $179.94 for this relocation, even tho I was told it would cost $99.95 on the phone. It also stipulates on the TPG website that the cost of my particular TPG relocation for ADSL is $99.95. I am outside of contract. I would like to know what the breakdown of the cost is for the $179.94. Is there someone I can contact about this? ... View more

Thanks for the tip. I have done the following over the past 10 days: -Chatted with several agents via “chat” online - emailed customer service -Emailed thé Moving Home team -Emailed the Relocation Team - Filled out 3-4 Online relocation applications via my TPG account online Where is the paper trail for all of these conversations and forms and emails on TPG’s end? I have copies of everything from my end. I would send them to someone but there seems to be no one to send them too. It seems as though the issue arising is due to incompetence on TPG’s side to put the notes into my file. All I need is a confirmation email to be sent to me to let me know that all of my correspondence has been received and that someone will be looking into relocating my Internet service. ... View more