I have rung TPG, I have emailed them, I have SMS-ed them and never had a response except to be told on the phone that they are too busy, My equipment that arrived and was installed 10 days ago has never functioned. I have reverted to ADSL which incidently has improved. I have three (soon to be 4) overseas students trying to do online study. In the past I have had problems with Telstra's line-in 4 times. I have rung Telstra who say they have to have a request from my phone provider, in this case Southern Phone but they too wont answer the phone...and when they do I will have to tell them I am moving to TPG for everything - I cannot imagine they will be happy to help. Can you please arrange a Telstra line check for 0883627217 ... View more