Hi, Yes, I got it connected now. Thank you. Still not sure what was the reason behind ... View more

Can i ask my user name? Is it the same tpg account access username and password? ... View more

No luck still ... View more

No, nothing on the DSL slot ... View more

Keep getting this message ... View more

-Can you make sure your Mobile Phone Hotspot is still turned off? Hotspots are off -Have you restarted the computer since turning off the hotspot? Sometimes Windows can be a little funny when changing Wi-Fi networks. Restarted and checked with 2 laptops and 1 desktop -Are you able to connect with a device via an Ethernet cable direct to your modem? Connected to my desktop directly -What webpage are you going to that gives you the time out message? news.com.au -Are you using a VPN service? Not The DSL light in modem supposed to be on right? ... View more

Yea, error connection timed out ... View more

Yes, I can connect to tplink modem page through wifi. And cannot browse any other pages ... View more

I Can see tplink settings page. I can login there   ... View more

Hi,   Im trying to connect my laptop  I was able to connect this morning till 10AM   -Have you tried to turn your mobile hotspot off on your phone? I tried turning it off   -What device are you trying the internet on? 2 Laptops and an ipad   -Is your device seeing the Modem/router Wifi name? Example Wi-Fi-???? And Wi-Fi-????-5G I can see WLAN/Wifi names, including Wifi-5G   Thanks ... View more

Hi,   I dont think it is connected still. Im connecting from my phone now.    Here is the picture ... View more

Just sent you a PM now with details.   Thanks ... View more