TPG Community

Polaris · ‎30-04-2020

I know the first article and I just follow that, but I send the email to customer_service@tpg.com.au yesterday, I didn't recieve any reply except auto reply. And I cannot call 13 14 23 becuase I'm not in Australia. At the same time, I cannot get through to the other hot line 61290076000. I also couldn't reply to online customer service in te dialog https://www.tpg.com.au/chat/customer-service. At once I enter the dialog, I cannot send any message. I can only contact you in TPG community. Do you have any other method?

Polaris · ‎30-04-2020

Can anyone help me park my plan here? I'm not in Australia so I want to park my plan. I send email to customer service yesterday but I only recieved auto reply. And due to not in Australia so I cannot call 13 14 23. so can any one help me park my plan today? I want to park my plan as quick as possible.

Polaris · ‎29-04-2020

Hi, if I want to move home, do I need pay fees and how much is it?

Polaris · ‎28-04-2020

Hi, I know when I inside the contract, I need to pay the early termination fees if I want to cancel the plan and account. So how much early termination fees do I need to pay? I remember my contract may till July. And if I cancel my account today, how soon will the application be approved?

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About Polaris

Re: Park my plan

Park my plan

Moving home

Cancellation