Hi @zaidrita79,    I found your account using your Community details and recent notes on your account indicated that the connection issue is now raised to our Engineering Team.    Although remote tests showed that your connection is now stable for a few hours, the assigned Engineer will keep monitoring your service. Please ensure to leave your modem connected and turned on for remote testing purposes.    Further updates will be communicated via phone call or SMS.        Thanks!  Ahra_G ... View more

Hello zaidrita79, Thank you for being a part of the TPG Community. For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:  Username  Full Name  Full Address  D.O.B. I will reply ASAP on receipt of the above. Regards PeterW My TPG app for IOS and Android - https://www.tpg.com.au/download ... View more