My FTTB service has constantly been dropping connection in and out all day and night for 3 days now . Raised a fault via app, no response. Attempt to access Live Chat using my phone, unavailable. No phone numbers listed on the site to contact support. I have reset modem multiple times, no change. I have used Net Uptime Monitor to capture the drop outs - logs can be provided if required. I'm using the original Huawei HG630 modem supplied by TPG when I got FTTB service established in Dec 2016. I have had almost zero problems in these 3 years but this current situation is extremely problematic as I require working internet for my work from home job and this is severely impacting my work for 3 days now. Please help!!
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