Hi @tkrgudy1   We checked the account and learned that there was an NBN network issue that affected your service. This has been resolved by the NBN field technicians and the service is now working within specification.   Let us know if you need further assistance.   BasilDV ... View more

Welcome to TPG Community, Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here. Regards, Peter ... View more