At random times of the day my Internet will randomly drop for up to an hour. Then settles down. I swapped the modem over for a new one and problem persists. My NBN has not been upgraded. ... View more

I have rebooted my modem, turned it off, reconnected cables, changed channels and it refuses to maintain a connection to the internet for more than 5 minutes. Help. I called support but struggled to understand them. ... View more