Hi @Roland11 ,   Welcome to the community!   Thanks for briging this to our attention, I would love to help see what causing connection dropouts to the service. To better understand the situation, send me a private message with your account details (Username/Customer ID together with the address on file).   How do I private message (PM) in the community    Regards,   @Roland11 wrote: Hello,   We're currently on NBN FTTC and have been experiencing constant disconnects since some TPG maintenance work was done in our area (Concord NSW, 2137) on 08/11/2021.   In the logs the below ppp3 message appears many times each day after each disconnect (Archer VR1600v): 19 2021-11-25 10:11:11 PPP Error ppp3 20 2021-11-25 10:11:09 PPP Warning ppp3 LCP down 21 2021-11-25 10:11:09 PPP Error ppp3 LCP down 22 2021-11-25 10:11:09 PPP Error ppp3 User request   What additional information would be required so we can get an answer on what is happening?   Thanks, Roland   ... View more