Oh! Thanks for the clarification. For the Wireless channel to show up, you simply need to switch off the Band Steering option on the Wireless Network, doing this you will be able to select and rename each band. Let me know should you require further assistance. Cheers!   Hi Shane,   Thank you for your reply. The modem/router is VX420-G2V (AX5400) has been provided from TPG internet when I had so much troubles using HG659 previously. That is why I was asking how to change internet channels of this model. According to Tp-link website, I can't find this model as this is not general modm/router in the market.   Hopefully I will get details of how to change internet channels of this particular model.   Kind regards ... View more

Hi @WoWoW,   We're sorry to learn about your service experience. You may private message to us the following details and we will have a tech specialist to get in contact with you to address the matter and your request.   TPG customer ID or username: Address: Preferred callback number: Preferred callback time and date: How do I private message (PM) in the community   Regards, Angeli ... View more

Hi @WoWoW ,   I can confirm that the modem/router has the latest firmware version. Let us know should you require further assistance.   Regards,   @WoWoW wrote: I would like to do firmware update for HG659 and do not know whether the current firmware is updated. Would you confirm it?   Software version is V100R001C216B113 Hard Version: VER.B Device ID:  00E0FC-J3N8W17322009679     ... View more

Hi   I reach our engineering team, we will contact you soon to explain the process to update the Huawei HG659 firmware Thanks ... View more