Hi,   I have emailed and phoned, but I'm still waiting to hear from you. The lady at TPG said on Friday that the internet would work at our new house, but it doesn't.   I need this sorted immediately.   Kind regards,   Louisa ... View more

Hi, I spoke to a lady at TPG on Thursday and told her that I would be moving last Friday 17th July. We moved from 30 Treeline Circuit, Upper Coomera, 4209, Q'ld to 6199 Bolsena Circuit, Hope Island, 4212, Q'ld.    She told me that it would be switched over straight away and just to take our modem over. We plugged the modem in on Friday, but we still don't have internet at our new house.   What do we need to do?   Thank you,   Louisa Ogden ... View more