Hi @wanninh,    We're glad to know that you are now enjoying the NBN high speed plan.    Stay safe,  Angeli ... View more

Hi @wanninh , please send us a private message with your TPG customer ID, username and complete address so we can take a look at the status of your change of plan request.   To send a PM, please refer to this link: How do I private message (PM) in the community    ... View more